Privacy Policy &
Notice of Privacy Practices

Date Reviewed: January 13, 2026

This Notice of Privacy Practices describes how Behavioral Wellness Clinic (“BWC,” “we,” “our,” or “us”) may use and disclose medical and personal information about you and how you can access that information. This notice applies to all clinical services provided by BWC within the United States and is issued in compliance with the Health Insurance Portability and Accountability Act (HIPAA).

Protected Health Information (PHI)

Your health record contains personal information about you and your mental or physical health. This information, which may identify you and relates to your past, present, or future health condition or related care, is known as Protected Health Information (PHI).

BWC and its clinicians are required by law to:

  • Maintain the privacy of your PHI
  • Provide you with this notice of legal duties and privacy practices
  • Abide by the terms of this notice

We reserve the right to change this notice at any time. Any revised notice will apply to all PHI we maintain and will be made available on our website or upon request.

How PHI May Be Used and Disclosed

For Treatment

PHI may be used and disclosed to provide, coordinate, or manage your care, including consultation with supervisors or treatment team members. Disclosure to external providers requires your authorization unless otherwise permitted by law.

We may contact you to remind you of appointments or provide information about treatment alternatives or other health-related services.

For Payment

With your authorization, PHI may be used and disclosed to obtain payment for services, including insurance claims, eligibility verification, utilization review, and collection activities. Only the minimum necessary information will be disclosed.

For Health Care Operations

PHI may be used or disclosed for business operations, including quality assessment, licensing, training, and administrative activities. Third-party service providers are contractually required to safeguard PHI.

As Required by Law

PHI may be disclosed when required by federal or state law or to the U.S. Department of Health and Human Services for compliance or investigation purposes.

Research

PHI may be disclosed for research purposes only with your written informed consent and appropriate approvals.

Disclosures Without Authorization

HIPAA permits limited disclosures without your authorization, including but not limited to:

  • Reporting suspected child abuse or neglect
  • Preventing serious harm to you or others
  • Responding to court orders or subpoenas
  • Medical emergencies
  • Public health and health oversight activities
  • Law enforcement requirements as permitted by law

BWC follows professional ethical standards and limits disclosures to the minimum necessary.

With Authorization

Any use or disclosure not otherwise permitted will be made only with your written authorization, which you may revoke at any time.

Minors

PHI of minors is disclosed only with proper parental or guardian authorization, except where minors may legally consent to their own treatment.

Website, Forms & Digital Communications

In addition to PHI, BWC collects non-clinical personal information through its website and digital communications.

Information We May Collect

  • Name, email address, and phone number
  • Information submitted through contact forms, consultation requests, or newsletter sign-ups
  • Appointment inquiries
  • Website usage data such as IP address, browser type, and analytics

Website forms are not intended for urgent or emergency communications.

Consent Through Form Submission

When you voluntarily submit information through a BWC website form (including contact, consultation, intake, or newsletter forms), you acknowledge and consent to BWC using the information provided to:

  • Respond to your inquiry
  • Contact you regarding relevant services
  • Provide educational resources or clinic updates
  • Communicate information reasonably related to your request

Submitting a form does not obligate you to receive ongoing marketing communications. You may opt out at any time by using unsubscribe links or by contacting BWC directly.

BWC does not use Protected Health Information for marketing purposes without your explicit written authorization, as required by HIPAA.

Marketing Communications

With your consent, BWC may send:

  • Educational content
  • Clinic updates or service information
  • Newsletters or event notices

You may opt out of marketing communications at any time. BWC does not sell or rent personal information.

Cookies & Analytics

Our website may use cookies and analytics tools to understand website traffic and improve user experience. You may disable cookies through your browser settings, though some site features may be limited.

Data Security

BWC uses reasonable administrative, technical, and physical safeguards to protect personal information. However, no electronic system can be guaranteed to be completely secure.

Your Rights Under HIPAA

You have the right to:

  • Inspect and obtain copies of your PHI
  • Request amendments
  • Request an accounting of disclosures
  • Request restrictions
  • Request confidential communications
  • Receive breach notifications
  • Obtain a copy of this notice

Complaints

If you believe your privacy rights have been violated, you may file a complaint with:

  • Your therapist
  • U.S. Department of Health and Human Services 200 Independence Avenue, S.W. Washington, DC 20201 Phone: (202) 619-0257

No retaliation will be taken against anyone for filing a complaint.